

He failed to rigorously evaluate Mike on his abilities to motivate and lead the staff. However, he had lost focus on the more pertinent skills and attributes that his new hire would need every day on the job. James, he was wowed by Mike’s credentials.

But these gut reactions can often lead us astray because of how we subconsciously picture the new hire. How can you get beyond superficial impressions and discover the substance in the 30 minutes or so you have with an interviewee?įaced with hundreds of resumes and dozens of interviewees, sometimes you have no choice but to scan quickly when narrowing down a pool of candidates. And it has cost them dearly in time, money, and mental anguish.įirst impressions can sometimes set dangerous traps that lead you straight to a disastrous hire. In fact, almost all of the leaders we’ve talked to admit that they too have made a bad hire at some point during their careers. Worse, it made him question his own judgment. James over a year to rid himself of the wrong hire. He then lamented, “I saw only one side of Mike, and completely missed the side we ended up seeing every day at the office.” He was supremely confident and came from a great school,” Dr. “During the interview, I was wowed by Mike’s credentials and financial knowledge. He communicated with the staff mostly by email or spreadsheet assignments, and when he attended meetings he seemed absorbed with his smartphone and would roll his eyes when the staff didn’t understand certain accounting or finance terms. Despite a stellar performance in the interview, Mike disrupted the office within his first month on the job. James realized that he’d made a big hiring mistake. James was looking for in the new hire.īut within weeks, Dr. He carefully reviewed over 200 resumes and conducted background checks, finally deciding to hire Mike, a highly credentialed MBA who seemed to check off all the boxes Dr. Passionate about medicine, he wanted to hire someone to run the business operations of his practice. James is a leading ophthalmologist at a major medical clinic.
